FAQ

Frequently asked questions about our transfer services

1Why should I book with Razis Transfers?

We pride ourselves on offering exceptional transfer services at affordable prices. We believe that high-quality services shouldn't come at a high cost. You can trust us to provide you with a safe and enjoyable ride, with excellent customer service every step of the way.

Your safety and comfort are our top priorities. Our minibuses are new, highly maintained, and fully insured. They are spacious, air-conditioned, and equipped with USB ports and comfortable leather seats. Our professional and friendly English-speaking drivers have extensive knowledge of Zakynthos, with years of experience navigating the island's roads. They are always on time and they know the best routes to take, the shortcuts to avoid traffic, and the scenic spots to see along the way.

2What types of transfer do you offer?

We offer One Way Transfers and Round Transfers for a wide range of destinations in Zakynthos island, such as Zakynthos Airport, Zakynthos Town Port, Saint Nicholas Port, Zakynthos Town, Laganas, Kalamaki, Tsilivi, Argasi, Vasilikos, Keri, Lithakia, Agios Sostis, Alykes, Alykanas and Tragaki.

A One Way Tranfer involves transportation from one location to another, with no return trip included. For example, if you need to get from the airport to your hotel, a One Way Tranfer would be suitable.

A Round Transfer involves transportation from one location to another and a return trip, either on the same or different day. For example, if you need to get from the airport to your hotel and then back to the airport at the end of your vacation, you may book a Round Transfer with us.

3How can I book my transfer?

You can send us your booking request online or call us at +30 6976592399. You can also drop us an email at info@razistransfers.gr including your desired destination, pickup location, date and time, as well as the number of people. Our team will be happy to assist you.

4What pickup time should I set for an airport transfer?

If you need a transfer from the airport to your hotel, we recommend setting the pickup time as the arrival time of your flight. If your arrival flight is delayed, please inform us via email at info@razistransfers.gr or by calling us at +30 6976592399 as soon as possible.

If you need a transfer from your hotel to the airport, we recommend setting a pickup time at least 3 hours prior to your flight's departure time to ensure ample time for check-in and boarding. If your flight's departure time changes, please inform us as soon as possible by emailing info@razistransfers.gr or calling us at +30 6976592399, so we can arrange a new pickup time accordingly.

5Can I add a special request?

When filling in our online booking request form, you can add your special request in the "Additional information & requests" field. Alternatively, you can send us an email at info@razistransfers.gr with details about it.

6Do you provide baby seats / baby boosters?

Yes we do. When filling in our online booking request form, please let us know about your needs in the "Additional information & requests" field. Alternatively, you can send us an email at info@razistransfers.gr or call us at +30 6976592399.

7What if I am travelling with animals?

Transportation of animals is regulated by the legislation. According to the Greek legislation, any animal should be transported in a portable carrier and have the appropriate medical certificates. If you are travelling with animals, please let us know about this via the "Additional information & requests" field of our online booking request form.

8How will I find the Razis Transfers driver at the pickup location?

If your pickup location is Zakynthos Airport, once you have collected your luggage please proceed to the arrivals hall of the airport. The driver will be waiting for you there, holding a sign with your name on it.

If your pickup location is the port, the driver will be waiting for you near the boat, holding a sign with your name on it.

If your pickup location is your hotel, the driver will be waiting for you at the main gate, holding a sign with your name on it.

If for any reason you cannot locate the driver, please DO NOT leave from your pickup location. Instead, please call us at +30 6976592399 to receive assistance in finding the driver as soon as possible.

9Do you offer tours to popular attractions?

Yes we do. Please view our private tours for details. You can book your preferred tour through our booking request form. Alternatively, you can send us an email at info@razistransfers.gr or call us at +30 6976592399.

10What is your policy on inappropriate conduct?

We prioritize the safety of all passengers and drivers. Therefore, we reserve the right to refuse service to any individual who is thought to be under the influence of alcohol or drugs and whose behavior, language or condition could pose a threat or discomfort to the other passengers or the driver, or cause damage to the vehicle. No refund will be given for services not carried out because of the above-mentioned reasons. Moreover, any damages incurred to the vehicle due to the fault of the passenger will be charged accordingly.